Faris Assist: AI Live Chat Platform
A free, AI-powered live chat and customer communication platform with a knowledge base, lightweight CRM, and real-time visitor analytics.
Faris Assist is a free live chat and customer communication platform. Websites embed a tiny JavaScript snippet to get a fully customizable chat widget, a shared knowledge base, a lightweight CRM for contacts, and real-time visitor analytics. Agents benefit from conversation routing, tagging, departments, unlimited agents, and AI Assist support across 45+ languages, delivering enterprise-grade customer engagement without enterprise pricing.
Small and medium businesses were paying expensive recurring fees for live chat software just to talk to the customers they had already attracted.
Built a free, self-serve live chat platform with a one-line embed, a complete agent toolkit (routing, tags, knowledge base, CRM), and AI-powered assistance for 45+ languages.
My Role
Full-Stack Developer